11 Mirrors Design Hotel

11 Mirrors gets another Booking.com Guest Review Award

In the hotel


Ukraine’s first design hotel 11 Mirrors has won Guest Review Award 2016 from Booking.com – a world leader in reserving accommodations online.

Kyiv’s original boutique property scores the ‘superb’ mark – 9.4 out 10 possible points! – based on 309 guest reviews posted on the popular travel site in 2016.

It is not the first time 11 Mirrors receives this highly privileged Booking.com recognition as a top performing hotel in Ukraine.

According to comments from our guests, 11 Mirrors outdoes a number of the big-name luxury five-star hotels, including Hyatt Regency Kiev (9.1 points), Hilton Kyiv (9 points), Fairmont Grand Hotel Kyiv (8.9 points), InterContinental Kyiv (8.8) and Premier Palace Hotel Kyiv (8.8).

“We are proud and delighted to earn this great award again”, says Maryna Rymarenko, General Manager of 11 Mirrors and Partner for strategic development, investments and hospitality at DEOL Partners. “This recognition signifies our commitment to excellence and quality service offered to 11 Mirrors’ guests coming from all over the world. We thank them for taking their time to share these wonderful reviews. We are also grateful to our fantastic team for doing their amazing job in all hospitality areas in our hotel”.

Irina Dzhulai, Resident Manager of 11 Mirrors, adds: “We are hugely honoured to obtain such a prestigious award from Booking.com. Yet, above all, we are happy – this is a wonderful gift made by our gusts. We value each one of them. It is their support that inspires and motivates us to further improve our hotel, to make its atmosphere still warmer and service quality – still higher. This prize makes us feel that we are truly unique and individual. Even now, we are ready to come up with new ideas and offer new unforgettable impressions to our quests”.

11 Mirrors boasts an array of international and local prizes.

Recently, the design hotel obtained the Travellers' Choice Award – the highest honour from the world's largest travel site TripAdvisor – and secured recognition in five categories:

- No. 15 among Top 25 Luxury Hotels in Europe
- No. 20 among Top 25 Hotels in Europe
- No.1 hotel in Ukraine among Top 10 Luxury Hotels, Top 10 Hotels for Service and Top 25 Hotels

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